Stellantis Becomes the Parent of Jeep, Chrysler, Dodge and Ram

By elivate | Posted in Uncategorized on Friday, May 7th, 2021 at 8:44 AM

Stellantis is the name of a new multinational company that includes Jeep and Chrysler. That makes it the parent company of many other brands, too, including Ram, Dodge, and Mopar. Read the rest of this entry »

Customer Satisfaction: What Do Repeat Customers Tell Us About the Car Sales Business?

By Earnhardt Auto Centers | Posted in Uncategorized on Sunday, November 1st, 2020 at 12:00 PM

During the last few months, our staff has been doing some deep dives into how well we are doing in terms of our customer satisfaction. This can be a difficult thing to measure since we have 23 dealerships at 21 locations under the Earnhardt umbrella. However, customer reviews and other feedback provide a good window into how well we are doing. We also take a look at the car sales figures and see what that can tell us.

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Earnhardt Customer Service: Why Our Customers Keep Coming Back

By Earnhardt Auto Centers | Posted in Uncategorized on Thursday, October 1st, 2020 at 12:00 AM

Customer service isn’t just a catchphrase at Earnhardt Auto Centers. We believe that the customer journey is critical to our ability to serve the public. Customer feedback helps us make better decisions. Sometimes it reinforces what we are already doing, encouraging us to keep our standards high.

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